CryptoLive Support
We are here to help you get the most from the app.
Disclaimer. CryptoLive provides market information for educational purposes only and does not provide financial advice.
Contact
Email: support@cryptolive.blog. We aim to respond as soon as possible.
Quick start
- Watchlist. Search a coin and add it to your list.
- Price alerts. Open a coin, set a target price, then enable notifications.
- Charts. Use the Pro Chart view for detailed timeframes and interaction.
Notifications
Push alerts are delivered by Apple Push Notification service (APNs). Some alerts can also be scheduled locally on your device.
- Allow notifications in iOS Settings → Notifications → CryptoLive.
- After updating the app, open it once to register your device for push.
Ads & privacy (v1.1)
- We show banner ads with Google AdMob.
- Consent is managed via Google UMP and Apple ATT on iOS; if you decline tracking, ads are non-personalized and measurement uses SKAdNetwork.
- What AdMob may receive: device identifiers (e.g., IDFA if you allow tracking), IP address (approximate location can be inferred), app interaction and basic device info (e.g., model, OS version) to show and measure ads. See Google Privacy Policy.
- Change choices anytime in Settings → Privacy Options and in iOS Settings → Privacy & Security → Tracking.
Data sources
Troubleshooting
- Check your internet connection.
- Force close and reopen the app.
- Reinstall if issues persist.
- For alerts, confirm notifications are enabled and your alert threshold is sensible.
No subscriptions in this version. Banner ads are present (Google AdMob).
Legal
Privacy Policy: /privacy-policy
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